The Agency for Sustainable and Operative Social Provision (hereinafter referred to as - Agency) is the public legal entity ensuring the provision of services (hereinafter referred to as - Services) at DOST Centers under the list determined by the President of the Republic of Azerbaijan. The Agency shall ensure the management, monitoring, and evaluation of DOST Centers’ activities as well as provide services in the field of employment, labour, social protection and provision, and other areas (hereinafter referred to as - relevant field) of activity conducted by the Ministry of Labour and Social Protection of Population the Republic of Azerbaijan (hereinafter referred to as - Ministry).
The Agency's activity shall be governed by the Constitution of the Republic of Azerbaijan, international treaties to which the Republic of Azerbaijan is a party, laws, Agency’s Charter, other decrees and acts of the President of the Republic of Azerbaijan, resolutions, and acts of the Cabinet of Ministers of the Republic of Azerbaijan, as well as resolutions, orders and acts of the Ministry.
In implementing its duties and rights under this Charter, the Agency shall interact with state and local self-government bodies, trade unions, international and non-governmental organizations, other legal entities, and physical persons.
The Agency shall have an independent balance sheet, property, treasury and bank accounts, logo (emblem), stamp reflecting the name of the Ministry and its name, relevant seals, and letterheads.
The Agency's purpose is to manage DOST Centers as well as monitor and evaluate their performance, ensure compliance of the services provided by DOST Centers with the principles of the single window, efficiency, citizen satisfaction, transparency, courtesy, responsibility, and convenience, as well as submit proposals on the activities to be implemented by the Ministry's subordinate entities at DOST Centers and ensure the provision of these services in coordination with the Ministry's subordinate entities, to conduct surveys among people in need of social protection and provision and study their problems as well as prepare proposals relating to the protection of their rights and meeting their needs, to participate in the preparation and implementation of draft normative legal acts related to the relevant field, to consider incoming appeals under the Laws “On Citizens' Appeals”, “On Administrative Proceedings,” and “On Access to Information” as well as take appropriate measures following legally established procedures, and to perform other duties defined in its Charter.
