Throughout this period, the “Könüllü DOST” program received 35 thousand applications, and 1.2 thousand people were selected to participate.
This program, which plays an important role in expanding the volunteer movement in Azerbaijan, includes subprograms such as “Gənc DOST”, “Gümüşü DOST” (for older people), “Distant DOST”, “Korporativ DOST”, “İnklüziv DOST”, and “DigiDOST”.

Volunteers assist at DOST centers by welcoming citizens, directing them to service windows, managing citizen flow and queues, providing information, and supporting the use of e-systems.
They contribute to the delivery of public social services through the “one-stop-shop” model based on the principle of citizen satisfaction.
The program helps participants gain experience and professional skills in the field of citizen service, supports their personal development, and assists them in taking their first successful steps toward a career